Resources

Resources

Keep your callers happy by using VoIP

September 13th, 2018

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t […]

Master Microsoft Excel with these 3 tips

September 12th, 2018

Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]

How to adjust your Windows 10 notifications

September 11th, 2018

Unless the computer app is critical for your work, alerts about a new patch update or incoming message can distract you. Luckily, you can personalize your notifications settings on Windows 10’s action center using these three simple steps. Overarching action center settings First of all, you should customize your Windows 10 system-wide notifications settings. To […]

Valuable strategies for SMBs on Facebook

September 10th, 2018

Facebook’s most recent monthly active users numbered over 2.3 billion. That’s almost one account for every three people on the planet! Many of your ideal customers use this platform to interact with businesses and creating a page for them to engage with yours costs almost nothing. Here are six free ways to get more eyes […]

5 Simple but effective cybersecurity tricks

September 7th, 2018

Can you name five cybersecurity best practices? Most people can’t, and few of those who can, actually follow them. Unfortunately, cyberattacks are far too common to be lax about staying safe online. Your identity could be stolen, or even worse, you could expose private information belonging to your company’s clients. There are many ways you […]

5 helpful small-business apps for iPad

September 6th, 2018

Apple’s iPad continues to grow in popularity as a personal tablet, but it also has a lot of potential for small- and medium-sized businesses (SMBs). You may be using your iPad for surfing the web and composing the occasional work email, but it can do a lot more than that. Take a look at our […]

Is Hardware-as-a-Service worth it?

September 5th, 2018

Hardware-as-a-Service (HaaS) is not a new concept. Similar to Software-as-a-Service (SaaS), where you pay a monthly fee to a service provider in order to use a piece of software, HaaS lets you do the same to use state-of-the-art hardware. But what benefits does it offer your business? Big savings For SMBs, cash flow is a […]

4 Ways SMBs benefit from hybrid clouds

September 4th, 2018

The cloud allows businesses to take a more hands-off approach to managing their IT resources. And the hybrid cloud is rapidly becoming the most popular option in this category, especially for small- and medium-sized businesses (SMBs). Hybrid clouds are a combination of private and public clouds. In the former, data and applications that require tighter […]

Cash in on tech trends with these 5 tips

August 31st, 2018

What recent tech fads has your SMB dismissed as silly? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem, these trends helped a lot of businesses make money. Navigating them may seem like a lost cause, but with the right know-how, you can earn profits by exploiting current tech trends. Let’s take a […]

Is E-Commerce an Option for You?

August 31st, 2018

The Internet has made quite a few common processes easier, including buying and selling goods and even services. However, while e-commerce is experiencing extreme growth, it may not be the right fit for every business. There are a variety of considerations to balance out to determine if e-commerce is something that you should be leveraging.

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