About Us

Ohio’s IT Support Experts

Cyber Shift Technologies has been serving the Northeast Ohio area since 2016, providing business-class IT solutions and IT support such as phone systems, helpdesk support, and consulting to small and medium-sized businesses.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime for your business.  Our staff focuses on your technology, so you can focus on your business.

Our Approach

We are an organization that strives to build community through technology.  We have watched the divide between Business and IT for years.  As your technology advisors, we bring a true partnership to the table.  We suggest, build, and maintain our client’s technology needs to maximize their efficency.

 

Relationship

We view each customer relationship as a partnership.  We work to provide the best customer experience possible while bringing the best return on investment for our customers.  Which is why we are partnered with the best service providers around the country.

Sales

We work every purchase and project across multiple vendors to bring our customers the best price available at the time.  We also do not charge for coming on site to look at future projects and make recommendations.

Support

Our staff are constantly trained to better themselves and to better serve our customers.  We provide 24/7 access to knowledgeable staff to help assist our customers no matter where they are.

Our Team

John Wheeler

John Wheeler

Owner

Jennifer Chapman

Jennifer Chapman

Director of Operations

Josh Lundstrom

Josh Lundstrom

Design Director

Our Values

Faith – We honor God by being grateful for our blessings and giving back to our community.

Attitude – We choose to have a positive attitude every day.

Integrity – We always do the right thing even if no one is watching.

Trustworthy – We earn our customers trust.

Honesty – We will be honest and transparent with our customer and partners